Claims hotline · 1557
How to claim
What to do if something happens, step by step.
- Get medical help first, and keep the doctor's reports from the start.
- Tell us straight away: call the hotline 1557, use the ATM app, or email info@takaful.mv.
- Submit your documents: the claim form, medical reports, bills and receipts, and a police report where the accident was reported.
- Settlement: once the claim is approved we pay by bank transfer and let you know.